filters
state:
Show
city:
Show
product:
Show
On 10/11/2017 I tried to set up an online account with Discover Bank. They didn't have the correct code for the bonus so I called their customer assistance line for help. I had already completely filled out the application. When I got help the employee went over every...
Read more
1.3
#1114383
Reply to reviews
On 9/27/17 I tried to buy a CD in my Revocable Trust. The customer service rep saw that my middle initial wasn't in the system. I waited two hours for this to be resolved, but it wasn't. I was informed it would be taken care of over the weekend. That didn't happen...
Read more
2.5
Greenwood, Delaware
#1109758
Reply to reviews
THE BANK WOULD NOT SEND ME A CLOSURE LETTER FOR MY ACCOUNT! THEY ARE FRAUDSTERS THAT ARE REALLY UNFAIR. SOMEONE NEEDS TO PUT A STOP TO THIS FRAUDULANT ENTITY. THIS IS HORSESHIT. THEY KEEP CHANGING MY NAME AND OTHER INFORMATION. THIS IS ILLEGAL FOR BANKS TO DO. THE...
Read more
Anonymous
Anonymous

What makes you think it's this bank that's opening accounts. You were probably a victim of fraud and someone was opening accounts with this company

I liked
  • Not a thing
I didn't like
  • Insensitive-uncaring customer service
  • Customer service
  • Customer care service
#1068052
Reply to reviews

Short Review on February 24, 2017

Discover Bank
#1013455
1.0
Details
Very bad company. Phoney credit reviews.
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Discover Bank Account Review

Discover Bank
#911736
3.6
Details
I am new to open the account
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Discover Bank Account Review

Discover Bank
#903296
1.7
Details
When is this issue going to be resolved? I'm considering closing my account that I just opened with you. This has turned into a complete nightmare and I wish I never used your incompetent company
Comment
Show
Additional Fees
Product or Service Quality
Reliability
Staff
Value for money
Website

Discover Bank Customer Care Review

Discover Bank
#841746
1.0
Details
Worst credit card customer service ever experienced!!!!! They must get their supervisors from " idiots R us" rude, unprofessional, and no COMMON SENSE. They messed up my payments for 3 months in a row. 15 years with this card. DONE WITH THIS COMPANY!
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
I get a letter saying for inactivity they closed our account. O.K, for being someone who didn't go on a shopping spree and run up thousands of dollars that I didn't pay for . Instead , I put the card in a drawer and thought I would use it when needed . For that , they...
Read more
Anonymous
Anonymous

It doesn't benefit a bank for you to be holding onto their money and not using their card. This is the same with most companies.

#1066916
Reply to reviews
Discover Bank - Masters of the Merchant Defense/Nickel and Diming Customers
No matter how wrong a merchant is, Discover will almost always side with them in a dispute, on top of this, they will nickel and dime customers, risking alienating/losing them. I ordered a pair of boots from Safety Source of New England, which were way too big for me....
Read more
Anonymous
Anonymous

Not nickel and dime, more like penny and nickel! Discover actually hit an acquaintance of mine with a late fee for $.08! Eight cents??? She called for her pay-off total, she p...

1.2
I liked
  • Not a thing
I didn't like
  • Insensitive-uncaring customer service
  • Nickel and dime thievery
  • Almost always side with merchants in disputes
#1057120
Reply to reviews
Just received notice that discover was cancelling my Identity theft protection due to unpaid bill then one day later received credit alert FROM discover of missing $22.00 Discover payment which was reported to credit bureau! I called today and the reasoning behind this...
Read more
1.7
#1041999
Reply to reviews
I tried to make a telephone payment on my son's Discover account-payment! Not a withdrawal-a payment. Rude customer service guy told me that I was t authorized to make a payment. I had the social security #, account number, same last name, same address but it was a no...
Read more
Anonymous
Anonymous

It's your sons account not yours.

1.0
#1036072
Reply to reviews
I am trying to get copies of statements because my future ex-wife stole my tax records. I am unable to sign into my Discover Card account. I have called them 4 times. They do not care. I recently called them. They will not mail me a year end summary. I am switching to...
Read more
1.0
I liked
  • Not a thing
I didn't like
  • Uncaring company
  • Customer service at ohio center
  • Customer service
#1020201
Reply to reviews
I was paying down a loan with Discover making a $662.00 monthly payment at a higher than usual interest rate. The loans was a 4 year loan and had a balance of $15,510. I received an offer from my bank to consolidate loans at a forever interest rate of 8.99% My credit...
Read more
1.0
#1015305
Reply to reviews

Contact Discover Bank

Mailing Address:
Discover Bank
P.O. Box 30943
Salt Lake City, Utah 84130
United States
Phone:
(801) 902-3100
More
DISCOVER CARD DID NOT RESOLVE MY ISSUE! THE ACCOUNT HAS FRAUDULANT APPLICATION! THEY WOULD NOT HELP US RESOLVE IT! THEY KEPT TELLING ME BS LIKE CALL NICK CAPPRETA. THEY ARE A SCAM ORGANIZATION AND DONT GIVE A CONCERN TO ANY ONE! I USED TO BE A CUSTOMER BUT NOW, I QUIT!...
Read more
1.0
#1005768
Reply to reviews