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Discover Bank - Masters of the Merchant Defense/Nickel and Diming Customers
No matter how wrong a merchant is, Discover will almost always side with them in a dispute, on top of this, they will nickel and dime customers, risking alienating/losing them. I ordered a pair of boots from Safety Source of New England, which were way too big for me....
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1.2
I liked
  • Not a thing
I didn't like
  • Almost always side with merchants in disputes
  • Nickel and dime thievery
  • Insensitive-uncaring customer service
#1057120
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Just received notice that discover was cancelling my Identity theft protection due to unpaid bill then one day later received credit alert FROM discover of missing $22.00 Discover payment which was reported to credit bureau! I called today and the reasoning behind this...
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1.7
#1041999
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I tried to make a telephone payment on my son's Discover account-payment! Not a withdrawal-a payment. Rude customer service guy told me that I was t authorized to make a payment. I had the social security #, account number, same last name, same address but it was a no...
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1.0
#1036072
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Short Review for February 24, 2017

Discover Bank
#1013455
1.0
Very bad company. Phoney credit reviews.
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Discover Bank Account Review

Discover Bank
#911736
3.6
I am new to open the account
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Discover Bank Account Review

Discover Bank
#903296
1.7
When is this issue going to be resolved? I'm considering closing my account that I just opened with you. This has turned into a complete nightmare and I wish I never used your incompetent company
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Discover Bank Customer Care Review

Discover Bank
#841746
1.0
Worst credit card customer service ever experienced!!!!! They must get their supervisors from " idiots R us" rude, unprofessional, and no COMMON SENSE. They messed up my payments for 3 months in a row. 15 years with this card. DONE WITH THIS COMPANY!
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I am trying to get copies of statements because my future ex-wife stole my tax records. I am unable to sign into my Discover Card account. I have called them 4 times. They do not care. I recently called them. They will not mail me a year end summary. I am switching to...
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1.0
I liked
  • Not a thing
I didn't like
  • Customer service
  • Uncaring company
  • Customer service at ohio center
#1020201
Reply to reviews
I was paying down a loan with Discover making a $662.00 monthly payment at a higher than usual interest rate. The loans was a 4 year loan and had a balance of $15,510. I received an offer from my bank to consolidate loans at a forever interest rate of 8.99% My credit...
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1.0
#1015305
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DISCOVER CARD DID NOT RESOLVE MY ISSUE! THE ACCOUNT HAS FRAUDULANT APPLICATION! THEY WOULD NOT HELP US RESOLVE IT! THEY KEPT TELLING ME BS LIKE CALL NICK CAPPRETA. THEY ARE A SCAM ORGANIZATION AND DONT GIVE A CONCERN TO ANY ONE! I USED TO BE A CUSTOMER BUT NOW, I QUIT!...
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1.0
#1005768
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In 2005 I had a Discover credit to build my credit. I was cautious and sign up for the insurance that stated if an emergency happened and you were unable to pay your bill, Discover would make the payments and keep you current until the emergency passed. Then i had a...
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1.0
#989505
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More than a month ago, my purse was stolen, including a debit card for my checking account through Discover Bank. I had always thought that this bank having no brick & mortar presence didn't matter. However, without a debit card, the account is rendered close to...
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2.3
I liked
  • Bill pay service
I didn't like
  • Way i was treated by a supervisor
  • Being given incorrect information
  • Lack of follow-through to fix my issue
#981135
Reply to reviews
I have just "discover" there we very minor $.50 being charged to my credit card as a "fee"!!! The Discover card ppl just told me this charge is a "late fee" incurred 3 months ago due to a two days past due and they can't do a thing about it! However, I am an AAA+++...
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1.0
#977364
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Discover Card is ripping off Americans. They hold your money hostage when you have a credit balance and try to get a refund. Yet, if you are 1 day late they charge you over and over and raise your rates. They can't even get my account closed correctly. I'm waiting over...
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Anonymous
Anonymous

Reading your horror story was very similar to mine. I had a credit on my Discover account and one day I saw it had disappeared. When I called, they claimed after a certain p...

1.0
I liked
  • Not a thing
I didn't like
  • Customer care service
  • Not willing to help
  • Refund process
#972323
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