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Summary of Discover Bank Customer Service Calls

68 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
07:36 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Discover Bank to Ask about:

Account:

  • “FCRA”

Other:

  • “FRAUD”

About Discover Bank

Top 5 Discover Bank Services

Customer Care, Loan, Banking Service, Claim, Loan Modification

Top 5 Discover Bank Products

Credit Card, Account, Debit Card, Deposit, Check Deposit

Top 5 Likes about Discover Bank

Less wait time to call customer care, Customer service, Bill pay service

Top 5 Dislikes about Discover Bank

Customer service, Not willing to help, Nickel and dime thievery, Insensitive-uncaring customer service, Discover not lowering interest rate when asked

Top 5 Related Companies

Discover Personal Loans, Diners Club International, Discover Global Network , Pulse Network

Summary

Discover Bank or Discover Financial Services, Inc. is a company which issues Discover credit cards. And most cards with the Discover brand are issued by it. The company has been on the financial market since 1985 but not as an independent one. It used to be a part of such companies as Sears, Dean Witter, and then Morgan Stanley. In 2007 Discover Financial Services, Inc. became independent. Currently it represents the third largest credit card brand in the country. The number of Discover cardholders is around 50 million people. The company is headquartered in Riverwoods, Illinois, U.S.

Discover Bank reviews and complaints

Discover Bank is ranked 23 out of 301 in Cards category

Area Served

USA

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Discover Bank Stats

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Number of Calls

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