Product: Discover Bank Customer Care Clear all filters (15 of 15 reviews match)
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On 10/11/2017 I tried to set up an online account with Discover Bank. They didn't have the correct code for the bonus so I called their customer assistance line for help. I had already completely filled out the application. When I got help the employee went over every...
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1.3
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Discover Bank Customer Care
#1114383
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On 9/27/17 I tried to buy a CD in my Revocable Trust.The customer service rep saw that my middle initial wasn't in the system. I waited two hours for this to be resolved, but it wasn't. I was informed it would be taken care of over the weekend. That didn't happen...
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2.5
Greenwood, Delaware
Product
Discover Bank Customer Care
#1109758
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Zack/Zach?& Josh take the honors for hassling this 100% disabled service connected US Army Veteran with hearing loss and traumatic brain injury. Was calling to complain about WRONG PAYOFF figure being given 25 Aug 2016, by ANOTHER employee of that Ohio Center. I should...
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1.0
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Discover Bank Customer Care
I didn't like
  • Customer service at ohio center
  • Customer service
#909498
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Discover Bank Customer Care Review

#841746
1.0
Details
Worst credit card customer service ever experienced!!!!! They must get their supervisors from " idiots R us" rude, unprofessional, and no COMMON SENSE. They messed up my payments for 3 months in a row. 15 years with this card. DONE WITH THIS COMPANY!
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HATE HATE HATE DISCOVER CARD AND WILL NEVER USE THEM AGAIN!I get an email alert to fraud I call immediately and then get asked a ton of questions. I didn't answer Except for stating name email and phone. I told them YOU EMAILED ME! not the other way around. Just close...
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1.0
Product
Discover Bank Customer Care
#891695
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I applied for a credit card on Friday, June 16th because I received a code in my mail which 'pre-qualified' me for a promotion. I filled out the application process online but called to verify how much credit line I had. The associate I spoke with informed me that it...
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Product
Discover Bank Customer Care
I didn't like
  • Policy
  • Customer service
#869358
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Today, I had the most pathetic customer care/advisor experience with talking to discover credit card customer care advisor/representative.To mu surprise instead of being polite (customer care).He was quite rude, kept un arguing with me on bank terminologies and said...
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1.0
Product
Discover Bank Customer Care
I didn't like
  • Customer care service
#842494
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I attempted to apply for a card today. I have a 740 + FICO score and a 742 TU (BEACON) score. TU tends to be the most conservative CRB which means more business friendly and not as consumer friendly. No negative history...great length of credit lines and DTI. ...
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2.2
Product
Discover Bank Customer Care
#828973
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In 63 years, I can count on one hand the times I’ve been late on a payment, never missed a payment, always paid in full.Had a credit rating of above 760 with all three major credit institutions. Had a house in California. The tenants disappeared leaving $12,000 in...
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Discover Bank Customer Care
#824872
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I have been a customer for 16 years and have been late three times in all that time period. This month I sent the payment and it was received after the due date. I received a notice that the "penalty" rate have been invoked and a $35.00 late fee was charged. I called...
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2.8
Product
Discover Bank Customer Care
#548949
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DO NOT APPLY FOR A DISCOVER IT STUDENT CARD!!! THEY HAVE NO STANDARDS FOR APPROVING OR DENYING APPLICATIONS. My twin sister and I will both be college freshmen in the fall. In order to start building our credit history we both applied for the Discover It Student Card....
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whoisceleste
whoisceleste

Wow! I just applied for a Discover It student credit card about a week ago for the same reason. Haven't heard back from them yet but this makes me a little nervous about their...

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Discover Bank Customer Care
#440287
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