I opened a discover saving account in feburary 2016 because of the competitive rate, and I made several deposits into my account. Things are fine until when I need to withdraw some of the fund to my US checking account for some bill pays. Not only discover bank interupted the transfer. they procceed to freeze my account. I have provided personal identifications 3 times to validate the transaction and spoke with several departments. The decision from discover was to close my due to "suspicious fraud transaction". ( so discover only like deposits and not withdrawls?? ) I then waited a whole month for my closing balance return to me and after several phone calls they claim they are working on it and the balance will be returned.
In all honest I don't know what more I can do other than opening up a small claim court case in the future.
This person wrote the review because of poor customer service of discover bank account from Discover Bank. Reviewer claimed that he or she lost $1845 and wants Discover Bank to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Capital One. We collected other reviews about products and/or services offered by Discover Bank for you to read. This information may help you with your purchase decision.