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I am trying to get copies of statements because my future ex-wife stole my tax records.I am unable to sign into my Discover Card account.

I have called them 4 times. They do not care. I recently called them. They will not mail me a year end summary.

I am switching to a card that actually provides service. I was so upset I cancelled my cards. They used to provide good customer service. It has really gone down hill.

I have had a Discover Card for a long time. They used to be helpful. They are not anymore. I am going to BofA or Visa.

They actually help.I will never go back to Discover.

Review about: Discover Bank Account.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service at ohio center, Customer service, Uncaring company.

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