My Mom held a Discover Card. She literally dropped dead.
With the shock of losing her (I am an only child) the last thing I needed was Discover Card harassing me within 2 weeks of her passing. She owed all of $632. I planned to pay it, but...honestly, how can one settle an estate in 2 weeks? After creating a video "telling my story", their CEO, David Nelms called me.
He apologized and offered to forgive the $632. I declined. I was not trying to get out of paying. We both agreed donating that money to Mom's favorite charity would be a good resolution.
I just learned Discover Card hit my credit score: 90+ days past due!!! Please friend me on facebook: Discover Card Harasses Mourners YouTube: Discover Card treats mourners