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2.5

I have been a loyal discover customer since 2011. I registered the double cash back promotion since last May and I start to use my discover card a lot and expect a lot of cash back.

But finally in this February, my discover card account was closed and this double cashback was forfeited due to the program details. I asked the customer service to provide any reason to close my account. They said they have no reason to tell me.

I believe they can do this to any customer they have and asked them to swipe the card and close the account based on business reason. So pleased don't apply the discover card any more and don't believe their promotion.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

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