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Why would you want to bank at Discover Bank?

Here it is year 2021 and Discover Bank still mails things that can be posted in your account on their site as if it were back in the early 1900s when they were established. They insist that everything needs to be mailed.

Do they get a kickback from the post office? There are other banks and credit unions that use their sites to send you letters, but apparently Discover has not figured out how to do this. You should be able to sign into your account, go to Secure Message and get whatever it is that they feel needs to be read. These other banks that call themselves online banks do that.

I am still trying to figure out why Discover cannot. I went through the bother of investigating the Federal Banking Rules &;;;;;;;;;;;;;;;;;; Regs to find within those articles & sub-articles that any and ALL communications need to be mailed or delivered. And I spoke with a Federal Banking lawyer who explained that the or delivered refers to the banks ability to post it in a *Secure Message* portal on the website rather than mail. I pointed this out to Discover and they stated that it is not in their policy to do that.

WHY?? No reason given. Just because I said so, I guess would be the answer. When I first started with them, they were a better company.

Since then, they have been going downhill to being less than helpful and more inconsiderate towards the planet.

In a nutshell, it is Discovers policy to add to the landfill, let you be vulnerable to identity theft (unless you want to pay for their Identity Theft Protection plan) and get your mail late (the post office states that it takes 7-10 business days for mail).

So if it is important, it is already too late. Are you sure you want to do business with them?

Preferred solution: become TOTALLY paperless.

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