Not resolved
Billing Practices
Customer service
Product or Service Quality
Value for money

Mail and wire fraud. In the United States, mail and wire fraud is any fraudulent scheme to intentionally deprive another of property or honest services via mail or wire communication.

In Nov 2016 I purchased a sofa and mattress set from VCF in Fairfax Cnty, VA.

The Vendor picked up the sofa, and Discover was to issue me a credit for the sofa, and since they double billed me for the bedding, they were to issue an addt'l credit.

Discovers' policy is to issue credits, contact the vendor, and if the vendor does not respond discover backs out the credits. It has taken me over a yr, and I have not rec'd my credits, while paying the bills I accrued addt'l finance charges since they continually backed out the credits.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $5000.

Preferred solution: Full refund.

I didn't like: Being lied to, Almost always side with merchants in disputes, Not willing to help, Customer care service.

Company wrote 0 private or public responses to the review from Nov 01.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like