Discover Bank - Credit Card Review from San Francisco, California
I was going through my paper works and it shows I have $13.88 for my cash back bonus. I called discover customer service at 180******** and the customer service I spoke with was so rude.
I ask her to issue a credit back to my checking account and what she did was hang up on me and block my account as fraud. I called back and was transfer to the fraud Dept and they were not also able to help me instead they said someone will call me back in 2 days.
It's that hard to claim the cash back bonus on only $ 13.88 what more if it's over $100.00 it will probably take months. Hope you can resolve this issue and get a satisfaction results.
Reason of review: Poor customer service.
Location: San Francisco, California
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Comments
Please avoid publishing any personal information and promotional content
Nothing discover card does surprises me. This is a hard ball company.
All employees that work there are just as hard balls. Fraud on my account after tried to get them to reverse money and blocked my online account.
I have now filed against them. They want payment however will not do right thing by customers.