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They locked my Debit and Savings accounts

Discover Bank - They locked my Debit and Savings accounts
Discover Bank - They locked my Debit and Savings accounts
Discover Bank - They locked my Debit and Savings accounts
My name is Johanny Rodriguez My two accounts where locked without no reason three days ago, since then Ive being in the phone for hours and hours waiting for more than 4 hours with no luck of getting the call answered. By this point I had regret very much in this dum dedication of opening the accounts with Discover bank. I really dont want to come to the conclusion that Discover Bank is a cam.

User's recommendation: Worse Bank ever, I believe is a scam to open bank accounts with Discover Bank.

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1 comment
#2206428

My name it’s Tina Alicia Valencia Iam in the same situación they froze my account for no reason and now I can’t pay me rent the landlord wants me to move out and thanks for Discover bank

ID
#3719904 Review #3719904 is a subjective opinion of poster.
Location
Greenwood, Delaware
Pros
  • Good credit card
  • Very good credicard
Cons
  • Worse bank to open savings or debit accounts
Loss
$5000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I’m trying to get a answer to why ur threatening my future as a customer

I received a email saying I cant use messages without a agent Im trying to find out what the deal is

User's recommendation: I’m not sure.

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ID
#3892115 Review #3892115 is a subjective opinion of poster.
Location
Anaheim, California
Pros
  • Good credit cards
  • Having a good credit card
Preferred solution
Answers

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Verified Reviewer
New Reviewer

They gave me incorrect information regarding my account status, transactions, and their processes and procedures and refuse to compensate for the problems caused from these errors.

Original review updated by user Aug 16, 2022
First, they incorrectly told me they were unable to place a stop payment for an ACH transaction that had not yet been processed, resulting in an overdraw on my account. They then told me the ACH would not be reversed, and I could replace the funds with a cashier's...
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ID
#3858952 Review #3858952 is a subjective opinion of poster.
Product
Discover Bank Account
Cons
  • Worse bank to open savings or debit accounts
  • Sell your information
  • On line banking is a nightmare
Loss
$88
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

All I want at this point is to close the account and not even that Discover Bank is allowing me to do

Hello, someone called me trying to make me chase my mind and review about the bank but Im still dealing with the same situation. They still not answering any calls in four hours the call just drop. I decided to rent a car and come to the branch today 07/14/22, and the...
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ID
#3760806 Review #3760806 is a subjective opinion of poster.
Location
Greenwood, Delaware
Loss
$5000
Preferred solution
Full refund

Bad service

Discover Bank - Bad service
I deposit a check now I cant pay my rent cause they hold my money for almost 1 month and still cant release my money times they hang out on me

User's recommendation: Bad bank.

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ID
#3734985 Review #3734985 is a subjective opinion of poster.
Location
Yucaipa, California
Pros
  • Less wait time to call customer care
Cons
  • Cheap trying to earn float from depositor

Terrible customer service

Just transferred $s from another bank to Discover Bank. On day 2 I received an email notice that they noticed some potentially fraudulent activity and to call. Great except call queue is 3 hours. Tried for two days and they have locked the account so I cant access. How convenient. Better to know now.

User's recommendation: Don’t do it.

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ID
#3723862 Review #3723862 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Unacceptable customer service.

I opened an online savings account. After several days I received an email and a phone call stating there was "unusual activity" on my account and to contact them immediately. I tried to contact them and waited for over 2 hours to speak to someone in their fraud...
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ID
#3723843 Review #3723843 is a subjective opinion of poster.
Location
Branford, Connecticut

BAD CUSTOMER SERVICE. THE WORST BANK EVER. I DONT ADVISE ANYONE TO USE THIS BANK

0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000... THEY REFUSED TO CLOSE MY BANK ACCOUNT
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ID
#3715552 Review #3715552 is a subjective opinion of poster.
Location
Pretoria, Gauteng

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Verified Reviewer
Advanced Reviewer

Discover is corrupt

Discover is evil because they give money to the democrat party. I can't a credit card but Discover will happy charge people late fees and deny people credit cards.
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ID
#3698442 Review #3698442 is a subjective opinion of poster.
Product
Discover Bank Credit Card
Cons
  • I do not know i have used their card for a twenty five years
  • Lack of traditional ethical procedures
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Turned me in to credit bureau as I was trying to pay off balance.

Update by user Jun 22, 2022

For 15 years I was in the strong FICO 800's. Now, I can't get out of the low 700's.It influenced the loan officers when we recently applied for a mortgage.

Original review posted by user Jun 22, 2022
Member since 1983 with $14K line of credit. Got a Miles Card, but limited to $2-3K. Would not transfer my existing...
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ID
#3696649 Review #3696649 is a subjective opinion of poster.
Pros
  • Unsure
Cons
  • Do not accept responsibility for their actions
Preferred solution
Let the company propose a solution

Gave me a credit limit of 3000.00 then states i could use it i think they are a scam

Approved me for 3000.00 credit limit then declined my purchases was very hurt and felt like i was 65 yrs old i was not a person customer service very rude and i felt like i was not use the card because they are a SCAM beware of this company dont get a card from them it is very sorry company dont care about no one 65 yrs old

User's recommendation: Scam Beware.

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ID
#3695943 Review #3695943 is a subjective opinion of poster.
Location
Cardwell, Missouri

I questioned a discover card purchase at snook have restaurant I want to know balance and dues date on 2 cards ending in 1323 and 7243

Snookhsven restsrsnt in Venice FL FEB 2021 in the amt of $150. I think employee gave me a blank gift card and kept the valuable one . My brother attempted to redeem it. My claim was denied. DISAPPOINTED
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ID
#3690463 Review #3690463 is a subjective opinion of poster.
Location
Detroit, Michigan
Loss
$150
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I received a debit card from Discover and I do not have and account at Discover

I received a Debit card from Discover, to my knowledge I have no accounts with Discover. Noty Un My name is on the back, card looks real. I have tried to call and talk to some one. I have been transferred to a different number and informed wait time of 90 minutes. Today I have been sitting on the phone waiting to talk to someone for al most THREE HOURS. At this point is a good thing I do not have an account at DICOVER. SERVICE SUCKS!!! My phone number is 785-383-**** I would love to get a call back about this...

User's recommendation: Not a bank service for me , cant get ahold of anyone. NOT GOOD!!

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ID
#3680499 Review #3680499 is a subjective opinion of poster.
Location
Eudora, Kansas
Cons
  • Long wait time for customer care
  • Long long wait time on phone over three hours and no one yet
  • Long
Preferred solution
to make sure some dose not have an account in my name at Discover.

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Verified Reviewer
New Reviewer

Account blocked

I cant begin to express how annoyed and frustrated I am, Ive been trying to get on to a representative 2 DAYS now. For each attempt im left on hold for over 2 hours and then the call gets disconnected. My account has been blocked, when trying to login to my account I...
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1 comment
#2197477

Very true. I am trying to chase them from 2 weeks, calling everyday from 8am till 11pm and no one is answering the call.

I am being on call for hours and hours. This is the only number they ask me to call and no one is answering 877- 737-****.

ID
#3673398 Review #3673398 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Cons
  • Long wait time for customer care
Preferred solution
Deliver product or service ordered

It is almost impossible to reach the only retail branch that they have.

I had made an appointment to close my father's account at Discover. However, there was a problem filling his Will so I tried to call the Greenwood Discover office to cancel the appointment. My call routed me to Phoenix and Salt Lake City call centers 4 times. They kept...
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ID
#3578938 Review #3578938 is a subjective opinion of poster.
Location
Hockessin, Delaware

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account locked

1st time ever!! Discover sends an email saying they need to verify info from tax returns and they lock the account. I call them to say I have an auto payment that is charged to the card and they say it will still go through, just can use the card in person. Get notified that the auto payment didn't go through. Call them up and they say no transactions will go through. I have never in all my years had a CC company do this. Total BS!!! They have to get info from IRS, who knows how long this will take.

User's recommendation: Stay away!

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ID
#3534995 Review #3534995 is a subjective opinion of poster.
Location
Chandler, Arizona
Cons
  • Shutting down the card during the review
Preferred solution
Turn the card back on!!!!!!!

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