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I recently paid off my Discover personal loan IN FULL. These idiots misplaced or misposted my payment. The check was cashed on the 27th of April. I sent them a copy of the cashed check. When that wasn’t good enough for these imbeciles my bank sent proof. My payment was...
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1.2
#1254942
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Had had a credit card with your bank for 35+ years. Closed the account and then opened a new credit card account. The only reason I reapplied with Discover was because, compared to other banks where I have done business, I never had any issues. Was actually looking...
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1.0
#1237332
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I have been waiting nearly a month for an overpayment on a Personal Loan. I was not advised Discover took it upon themselves to pull $17,000. out of my bank account to payoff this loan. In the meantime I wrote checks one of which bounced, the other for $8400. cleared...
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1.3
#1219829
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On 10/11/2017 I tried to set up an online account with Discover Bank. They didn't have the correct code for the bonus so I called their customer assistance line for help. I had already completely filled out the application. When I got help the employee went over every...
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1.3
#1114383
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On 9/27/17 I tried to buy a CD in my Revocable Trust. The customer service rep saw that my middle initial wasn't in the system. I waited two hours for this to be resolved, but it wasn't. I was informed it would be taken care of over the weekend. That didn't happen...
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2.5
Greenwood, Delaware
#1109758
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THE BANK WOULD NOT SEND ME A CLOSURE LETTER FOR MY ACCOUNT! THEY ARE FRAUDSTERS THAT ARE REALLY UNFAIR. SOMEONE NEEDS TO PUT A STOP TO THIS FRAUDULANT ENTITY. THIS IS HORSESHIT. THEY KEEP CHANGING MY NAME AND OTHER INFORMATION. THIS IS ILLEGAL FOR BANKS TO DO. THE...
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Anonymous
Anonymous

What makes you think it's this bank that's opening accounts. You were probably a victim of fraud and someone was opening accounts with this company

I didn't like
  • Customer service
  • Customer care service
  • Not willing to help
#1068052
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I get a letter saying for inactivity they closed our account. O.K, for being someone who didn't go on a shopping spree and run up thousands of dollars that I didn't pay for . Instead , I put the card in a drawer and thought I would use it when needed . For that , they...
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Anonymous
Anonymous

It doesn't benefit a bank for you to be holding onto their money and not using their card. This is the same with most companies.

#1066916
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Discover Bank - Masters of the Merchant Defense/Nickel and Diming Customers
No matter how wrong a merchant is, Discover will almost always side with them in a dispute, on top of this, they will nickel and dime customers, risking alienating/losing them. I ordered a pair of boots from Safety Source of New England, which were way too big for me....
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Anonymous
Anonymous

Not nickel and dime, more like penny and nickel! Discover actually hit an acquaintance of mine with a late fee for $.08! Eight cents??? She called for her pay-off total, she p...

1.2
I didn't like
  • Almost always side with merchants in disputes
  • Nickel and dime thievery
  • Insensitive-uncaring customer service
#1057120
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Just received notice that discover was cancelling my Identity theft protection due to unpaid bill then one day later received credit alert FROM discover of missing $22.00 Discover payment which was reported to credit bureau! I called today and the reasoning behind this...
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1.7
#1041999
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Contact Discover Bank

Mailing Address:
Discover Bank
P.O. Box 30943 P.O. Box 6103 Carol Stream, IL 60197-6103
Salt Lake City, Utah 84130-0943
United States
Phone:
(801) 902-3100
More
I tried to make a telephone payment on my son's Discover account-payment! Not a withdrawal-a payment. Rude customer service guy told me that I was t authorized to make a payment. I had the social security #, account number, same last name, same address but it was a no...
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Anonymous
Anonymous

It's your sons account not yours.

1.0
#1036072
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