I am pissed at Discover card. I have to wait 24-48 hours for a supervisor to call me back. First they messed up was supposed to get a promotional rate saw the rate was not right so had to call they kinda fixed that then they call and say have to call them thinking maybe I won on their contest since have been a customer with them for such a long time nope they just wanted to pissed off a long time good customer by lowering their credit limit just because I had paid some of it down. They said yes I was a good long time customer but the computer says I have to do this even though when I first talked with them they said they could override the computer so the agent lied to a customer. Wonder if the President of Discover card knows just how bad their agents and supervisors are in the credit limit dept. I have already told 2 business and 2 other people what happened and they said if my situation is not resolved in a 2 days they are canceling their business accounts with Discover card. I will tell another 2 more business if not resolved in two days. I am pissed off at Discover card.
They told me 24-48 hours for a supervisor to call back I am consumer I desire to talk to them now. Why does it take 24-48 hours to speak to a supervisor? They said their is a waiting line for a supervisor so why have the agents to begin with and pissed off customers. You can get rid of the credit line dept and just have supervisors if that is only people that can do anything.
Thank you for this wonderful site to share and warn others about good & not so good companies.
Thank you for this site. Hope this helps someone else.
Sincerely,Pissed Discover card customer
Review about: Discover Bank Credit Card.
Monetary Loss: $8000.